Expected Results

Learn to attract the right staff that compliment your practice vision.
Reduce staff conflict and employee turnover and improve employee retention
Ensure there is no confusion about what is expected of each member of your office team.
Align your messages and ensure all staff are "singing off the same song sheet" when communicating with patients and each other.
Reduce clinical boredom and get excited about your chosen career again.
Decrease conflict among staff members and improve communication skills.
Learn how to identify the right associates to bring on board and effectively integrate him/her into your defined culture.
Move from a group of individuals working together to a team that is focused on shared values and beliefs,
Engage your employees more in the running of the business and learn to work on the business and not just in it.
Find more balance with your personal life and professional life.
Identify and communicate your patient care philosophy.
Identify what makes you and your office unique in the eyes of your patients.
Learn how to work on the business and not just in it.

Manage your schedule and don't let it manage you. Find more balance in your life.
Identify ways of handling patient emergencies better.
Align your marketing with your vision, giving your potential and current patients a clear idea of who you serve and what makes you unique.
Identify ways of increasing your patient referrals.
Create sound follow up systems for missed and canceled appointments.
Get your accounts receivables under control.
Reduce your reliance on insurance.
Control the solvency of your practice.
Get control of your future and financial freedom.
Ensure your hygiene department reaches its full potential.
Find the right associate and ensure it is the right fit and
Implement a process for assessment patient care, from new ones to exiting ones.
Improve the treatment planning process to ensure there is no lost production and improve your patient care.
Identify your patient care philosophy and align all your messaging with it.
Have staff and patient care policies in place so there are no false assumptions.

Develop a technology plan for your dental office.
Learn how to manage the vendors and ensure your office is adequately equipped with the right tools.
Identify the right tools to support your office and learn how to integrate them effectively.
Better leverage the software and technology you already have and use it to its fullest extent.
Learn when and how to convey the value of the latest technology to your patients.

1366 Clyde Ave, Suite 1, Ottawa, Ontario, Canada K2C3Z4