Workshops: People

Team Culture – The Glue that Ensures Success

OVERVIEW

There is no denying that businesses are faced with constant change and challenge in today’s business environment.  To stay competitive dental practices need to have a vision of where they are heading.   But vision on its own is not enough. The practice culture must be aligned with this vision.  Culture is the glue that holds everything   together. Managing culture is probably the single most important challenge for any business owner, particularly for the business dental office!

Does some of this language sound like corporate speak?  No worries! The bottom line is that culture is about the accepted norms for behaviour within your office and if you are NOT getting the kind of productivity and/or behaviour from your team, it IS about your unspoken culture. It is time to take control of it and get an assessment of what it is versus what you want it to be and begin working towards the ideal state.

WHO SHOULD ATTEND

The entire team!  

KEY BENEFITS

• Improve overall team morale
• Increase productivity and role clarity
• Improve customer service and communication
• Align the behaviour of the dental team to that of the office vision and values

OBJECTIVES

• Define your team’s culture
• How is the culture formed
• Why is culture so hard to change
• The reality of changing the dental practice culture
• Diagnosing the current culture
• Defining the desired culture
• Performing a gap analysis
• Learn to cultivate leadership skills that are focused and humane and that place a premium on cooperation across all communication lines.
• Cultivate an understanding of your practice goals and objectives and encourage staff participation in meeting these goals.

To learn more about this unique program, call 1-866-921-0333 today.

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